Warranty: Any media box purchased from us has a 6 month replacement warranty from the date of purchase. Warranty is void if item is damaged from misuse, user damage or electrical surge.
Keyboard remotes have a 21 day replacement warranty. Warranty is void if item is damaged from misuse, user damage or electrical surge.
Returns/Refunds: 21 day, no questions asked, returns. Returns of any TV media boxes purchased, will be happily accepted within 21 days from the day that you receive them. All items must be returned in the same condition that they were sold in! If all items are returned in the same condition that they were sold in, a full refund will be immediately credited to you. Refunds to credit cards can take up to 7 business days to reflect in your account. Shipping charges are not refundable.
Live TV: There is no commitment to continue the live tv for any amount of time, longer than the month that you purchase. Cancel anytime after your service expires without penalty. The live tv service, once purchased, is not refundable for any reason. You can allow your existing live tv service to lapse for up to 90 days before having to sign up again.
We will attempt to email you a reminder a few days before you’re due to expire. If you wish to renew, please renew before your live tv service expires. If your live tv account has expired, and you make a payment after it has expired, it can take up to 24 hours for it to be reactivated!